We’re Hiring: Communications & Development Officer

We’re looking for an enthusiastic, organised and curious Communications and Development Officer to join our team.

Location: This role will be based in our London office at Toynbee Studios, Aldgate, with occasional trips to our Gloucester office.

Hours: 3 days per week (21 hours excluding breaks). This role will be expected to work in the London office on at least Mondays and Tuesdays.

This is a fixed term position for two years, with a 3-month probationary period.

Salary: £19,200 per annum (equivalent £32,000 pro rata).

Pension: Employers Contribution of 5%.

Holiday: 33 days including bank holidays, pro rata.

Applicants must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

Key Responsibilities

Communications

• Communicate the Complicité brand, maintaining a strong and consistent visual identity, external profile and reputation to our audiences and supporters
• Run and help grow our social media channels, planning and scheduling content in a timely manner
• Create digital communications content (copy and visuals) in line with our brand to promote shows, projects and programmes
• Build and send regular e-newsletters and emails
• Manage and maintain audience and supporter email segments
• Support the Creative Campaigns Producer in the creation of printed and digital materials, including liaising with the team to finalise the distribution lists
• Monitor, review and log analytics across our digital channels
• Keep the company website up-to-date, liaising with colleagues to add new information and projects as needed
• Support the Creative Campaigns Producer in the creation and proofing of content for production programmes
• Manage reciprocal marketing swaps with other arts organisations
• Support the Creative Campaigns Producer to collect data for Arts Council submissions

Fundraising & Development

• Support with the organisation and systems set-up of our CRM (Customer Relationship Management) system
• Maintain and update supporter information on our CRM, including logging and tracking donations and membership renewals with the Creative Campaigns Producer and Finance and Operations Manager
• Assist with detailed administration for fundraising and cultivation events, including assisting the team to run the event and welcome supporters
• Work closely with the Creative Campaigns Producer and Fundraising Consultant on the day-to-day stewardship of supporters
• Manage communications with Complicité supporters in a clear, thoughtful and impactful way. This includes all e-comms and one-to-one donor cultivation and management

The deadline for applications is 9am on Monday 16 March 2026.

Interviews will be held during the week of 23 March, in person.

Start date: as soon as possible.

To apply, please download and read through the recruitment pack in any of the following formats:

Communications & Development Officer Recruitment Pack (PDF)

Communications & Development Officer Recruitment Pack (Word doc)

Communications & Development Officer Recruitment Pack (Audio file)